Contact Us

There are many ways you can contact us:

By phone:
Tel: 0800 694 0280
Monday, Tuesday, Thursday & Friday                9.00AM – 5.00PM
Wednesday                                                        1:00PM – 5:00PM

Outside of these hours, if you have a homeless emergency use the same number 0800 694 0280 and you will be able to speak to an officer, alternatively you can leave a message and an officer will make contact the next working day.

Surgeries and Drop in Sessions:

Kirkby One Stop shop – Norwich Way, Kirkby, L32 8XY
Monday and Friday 9.00am – 3.00pm

Huyton One Stop Shop – Archway Road, L36 3YU
Tuesday & Thursday 9.00am – 3.00pm

Should  you need to contact the service  during this time on  a Wednesday please contact 0800 694 0280.  You can leave a message and an officer will return your call after 1.00pm.

Sending us an e-mail:

Postal address:
Knowsley Housing Options
River Alt Resource Centre
Woolfall Heath Avenue
L36 3YE

Online Form:

We invite you to let us know if you have a Comment, Compliment, or Complaint about the services provided by Knowsley Housing Options.

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